Airline IndiGo Provides Complimentary Re-Scheduling and Emergency Flights for Affected Travelers due to Airport Shutdowns
Airport Chaos in India: IndiGo Steps Up to Aid Passengers
Amid the chaos caused by the temporary closure of 32 airports in north-west and central India due to security concerns, IndiGo has announced a slew of relief measures to assist stranded passengers. These measures include free rebooking choices and extra flights.
"With security issues at hand, until airports reopen, IndiGo remains dedicated to supporting its customers during this trying time," the airline declared in a statement. Passengers booked for flights to or from the affected airports, which include Srinagar, Jammu, Amritsar, Leh, Chandigarh, Dharamshala, Bikaner, Jodhpur, Kishangarh, and Rajkot, can now rebook their flights through nearby operational airports at no extra cost.
IndiGo asserted, "We are here to ease your plan adjustments." A post on their official Twitter account read: "#6ETravelAdvisory: We are here to help you adjust your plans with ease."
Additionally, IndiGo also announced plans to run relief flights to help stranded passengers and decongest airports. More details on these additional services will be shared once they are confirmed.
Although the airport shutdowns were initially slated to extend until 5:29 AM on May 15, the recent ceasefire agreement between India and Pakistan offers hope that the affected airports may reopen earlier.
IndiGo has reassured passengers that their team is tirelessly working to manage the disruptions and encourages customers to closely monitor official sources for up-to-date information.
Enhance Your Knowledge:- IndiGo canceled flights to and from six key airports - Jammu, Amritsar, Chandigarh, Leh, Srinagar, and Rajkot - due to ongoing safety concerns, with these airports among the 32 temporarily closed airports.- These airports were reopened for civilian flights on May 12, 2025, but disruptions and precautionary measures, such as flight rerouting, remain a factor.- IndiGo offers passengers the opportunity to rebook their flights to or from nearby airports without any additional charges, applicable to all eligible bookings across its network while the impact of airport closures persists.- The airline has waived all change and cancellation fees for bookings made during the disruption period, through at least May 22, 2025, to accommodate passengers reconsidering their travel plans amid uncertainty.- IndiGo is also planning to operate relief flights to support stranded passengers and has committed to providing updates as these plans are confirmed.- Passengers are advised to check their flight status on IndiGo’s website or app before heading to the airport, as the situation remains dynamic with ongoing monitoring by the airline teams.- The closure of 32 airports was effective from May 9 to May 14, 2025, due to operational reasons linked to security; now with easing tensions, the NOTAMs for airport closures are being lifted, allowing resumption of civil flights.
- IndiGo has announced that passengers booked for flights to or from the affected airports can rebook their flights at no extra cost to nearby operational airports, aiming to ease the travel disruptions caused by the temporary closure of 32 airports, including Srinagar, Jammu, Amritsar, Leh, Chandigarh, Dharamshala, Bikaner, Jodhpur, Kishangarh, and Rajkot, due to security concerns.
- Amidst the chaos caused by the airport closures, IndiGo has also promised to operate relief flights to help stranded passengers and decongest airports, with more details on these additional services set to be shared once they are confirmed.
- In an effort to accommodate passengers reconsidering their travel plans amid uncertainty, IndiGo has waived all change and cancellation fees for bookings made during the disruption period, providing flexibility for passengers in their lifestyle and financial plans.
